1. Introduction
Renewed Light Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information provided through our website, communications, and therapy-related services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Types of Information Collected
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Mailing address
- Appointment and scheduling information
- Insurance and billing information
- Information voluntarily shared through contact forms or therapy inquiries
- Other information necessary to provide counseling, therapy, or related support services
3. Method of Information Collection
We collect personal information through:
- Website contact forms
- Appointment request forms
- Intake and consultation forms
- Direct communication via phone, email, or SMS
- Secure third-party systems used for scheduling, communication, or administrative services
When providing your phone number, you consent to being contacted by phone or SMS only if you have explicitly opted in.
4. Purpose of Data Collection
We use collected information to:
- Provide therapy and mental health support services
- Schedule and manage appointments
- Respond to inquiries and client requests
- Send appointment reminders or service-related updates
- Improve our website, communication, and client experience
- Maintain administrative, legal, and compliance requirements
We only use your information for legitimate business and healthcare-related purposes.
5. SMS Consent and Opt-In
To receive SMS communications from Renewed Light Therapy, explicit consent is required.
Consent may be provided through:
- Website forms containing a dedicated SMS consent checkbox
- Intake forms or service agreements
- Direct written consent from the client
6. Website SMS Opt-In Language
Our website may include the following optional SMS consent language:
“By checking this box, you agree to receive SMS communications from Renewed Light Therapy regarding appointments, updates, and service-related notifications as outlined in our Privacy Policy.”
This checkbox is optional and is never pre-selected to ensure informed consent.
7. SMS Opt-Out Process
You may opt out of SMS communications at any time by replying:
STOP
to any text message received from us.
After opting out, you will no longer receive SMS communications unless you re-subscribe.
8. Data Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect your information, including:
- Encryption of sensitive data where applicable
- Secure systems and servers
- Restricted access to authorized personnel only
- Confidential handling of client communications and records
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.
9. Data Sharing
Renewed Light Therapy does not sell, rent, or share your personal information with third parties for marketing purposes.
Statement:
“We do not pass any individual’s consent to receive SMS from Renewed Light Therapy to any third party. We do not share phone numbers with third parties for the purpose of sending SMS.”
Information may only be shared when legally required, necessary for healthcare operations, or authorized by the client.
10. User Rights
You have the following rights regarding your personal information:
Access
Request a copy of the information we maintain about you.
Correction
Request updates or corrections to inaccurate information.
Deletion
Request deletion of personal information, subject to applicable legal, licensing, and healthcare record retention requirements.
To exercise these rights, please contact us using the information below.
11. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Renewed Light Therapy
Primary Practice Address:
6850 Brockton Ave, Suite 104
Riverside, CA 92506
United States
Mailing Address:
10098 Thrasher Cir
Moreno Valley, CA 92557
United States
Phone: 626-817-2508
Authorized Official:
Mr. Alexander Robert Schwarz, LMFT
CEO / Owner / Treatment Provider
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page along with a revised effective date.
We encourage users to review this policy regularly.
13. Compliance
Renewed Light Therapy is committed to maintaining compliance with applicable federal and state privacy laws and regulations related to healthcare and client confidentiality.
We prioritize transparency, confidentiality, and responsible handling of personal information in all aspects of our services.